Shipping Policy

At Pablk, we are committed to providing a reliable and transparent shipping experience for our customers. This Shipping Policy outlines important information regarding order processing, shipping carriers, delivery timeframes, shipping costs, and other relevant details. Please read this policy carefully before placing an order to ensure you fully understand how shipping is handled.

Our goal is to keep you informed at every stage of the delivery process and to ensure your order arrives safely and efficiently.

Shipping Destinations

Pablk currently offers international shipping, including delivery to European and North American countries. Shipping availability may vary depending on local regulations, logistics constraints, and carrier service coverage.

If you have questions about shipping to a specific country or region, please get in touch with our customer service team for confirmation before placing your order.

Shipping Carriers

To ensure reliable delivery for customers in Europe and the United States, Pablk partners with reputable international logistics carriers commonly used for cross-border shipments. These carriers are selected based on service stability, delivery coverage, and tracking availability.

Pablk currently supports the following international shipping Carriers:

  • DHL 
  • UPS 
  • FedEx

The specific carrier used for your order may vary depending on:

  • Destination country or region
  • Package size and weight
  • Logistics route availability

Carrier details may be provided once your order has been dispatched.

Order Processing & Dispatch Time

  • Orders typically take more than 14 days to ship after payment confirmation.
  • This processing period includes order verification, product preparation, packaging, and handover to the shipping carrier.

Please note that processing times may vary due to factors such as order volume, inventory availability, holidays, or exceptional circumstances. We appreciate your patience during this stage.

Delivery Time and Carriers

After your order is shipped, it will enter the international shipping process. The following are reference delivery time ranges and commonly used carriers for each region:

North America

  • Estimated Delivery Time: Approximately 16–25 business days
  • Carrier: DHL / UPS / FedEx, or other local partner logistics providers

Europe

  • Estimated Delivery Time: Approximately 18–28 business days
  • Carrier: DHL / UPS , or other local partner logistics providers

Asia

  • Estimated Delivery Time: Approximately 15–22 business days
  • Carrier: EMS/DHL, or other local partner logistics providers

Oceania

  • Estimated Delivery Time: Approximately 18–30 business days
  • Carrier: DHL / FedEx / Australia Post, or other local partner logistics providers

The above times are reference ranges under normal shipping conditions.

Shipping time varies depending on the destination region and local logistics conditions.

Delivery estimates may vary by country and are influenced by customs clearance, carrier operations, and local delivery services.

While we strive to ensure timely delivery, please understand that international shipping may occasionally experience delays beyond our control.

Shipping Costs

  • Shipping fees are calculated based on the order amount and destination region.
  • Final shipping costs will be displayed at checkout before payment is completed.

Factors that may affect shipping costs include:

  • Destination country or region
  • Order value
  • Package weight and size
  • Applicable logistics surcharges

Pablk reserves the right to adjust shipping fees as necessary to reflect changes in logistics costs.

Tracking Information

Once your order has been shipped, tracking information may be provided depending on the carrier and shipping service used. Tracking updates may take some time to appear after dispatch.

Please note that tracking availability and update frequency may vary by carrier and destination.

Customs, Duties & Taxes

For international shipments:

  • The destination country may impose customs duties, import taxes, or other fees.
  • These charges are the customer's responsibility and are not included in the product price or shipping fee unless otherwise stated.

Customs policies vary widely by country, and Pablk is not responsible for delays caused by customs clearance procedures.

Delivery Delays & Exceptions

Delivery delays may occur due to:

  • Customs inspections or clearance delays
  • Weather conditions
  • Carrier operational issues
  • Public holidays or peak shipping seasons

Pablk is not responsible for delays caused by factors outside our reasonable control, but we will do our best to assist you in tracking and resolving delivery issues.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate and complete shipping information. Pablk is not responsible for:

  • Delays or losses caused by incorrect or incomplete addresses
  • Failed deliveries due to the recipient's unavailability

Additional shipping fees may apply for re-delivery in such cases.

Customer Support for Shipping Inquiries

If you have questions about shipping status, delivery timelines, or shipping fees, please get in touch with our customer service team. We are always happy to assist you and provide guidance.

Policy Updates

Pablk reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon publication on our website.

Our Commitment

At Pablk, we strive to offer transparent shipping practices and dependable logistics solutions. We appreciate your understanding of international shipping processes and thank you for choosing Pablk.

Your trust and support motivate us to improve our service and delivery experience continuously.